Terms and Conditions

Delivery Details

All in stock items in our online store will be dispatched within 1-2 working days of receipt of payment. Delivery will take between 1-3 days depending on the delivery option chosen. allClinical will be responsible for delivery of ordered items through our shipping suppliers. Should a parcel be lost, allClinical will ensure a replacement is sent at the earliest possible time.

Delivery rates:

Total Order Amount Delivery Fee
Under R750 R75
Above R750 Free

Delivery to Main Centres usually take 1-2 working days from time of dispatch and 1-3 working days for other areas (depending on exact location). In exceptional circumstances, delivery could take longer than the estimates provided.

Collections from either our Durban or Cape Town branch might be possible, please contact us on info@allclinical.co.za prior to your order to check if collection is possible.

Payment Options

MasterCard and VISA credit cards are accepted.

Other accepted payment options include:

  • MasterPass
  • Instant EFT
  • Snapscan
  • Bitcoin

Returns and Exchanges

All sealed and unused items can be returned to allClinical with 14 calendar days from the date of purchase. The client will be responsible for delivering the unused item back to allClinical.

Once an item has been used, allClinical will only assess exchange requests if there is a manufacturing defect on the product within 6 months of a purchase. The client will be responsible for returning the faulty items to allClinical. allClinical will assess each request individually, once a product fault is
confirmed, allClinical will either repair or replace the product as well as refund the client a standard shipping fee for the return of the product. For more details please contact us at info@allclinical.co.za

Bulk Orders

allClinical offers discounts on bulk orders dependent on the size of the order. For a custom quote, please contact us at info@allclinical.co.za

Product Pictures

All product pictures on the website are illustrations of what the products may look like but in some instances the actual product may not look identical to the ones shown on the website due to various reasons such as model upgrades, etc.

allClinical will make every effort to ensure the accuracy of displayed product images, however the customer should be aware that images may not be an exact representation of the products sold from time to time. Please contact us on info@allclinical.co.za if you have any questions.

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